GENERAL OVERVIEW
What is EzRaider?
Where is Ezraider Manufactured?
Where Does the name EzRaider Come From?
EZRaider is a portmanteau, fusing the letters EZ from the name of its creator, with the word “raider,” daring to take on any terrain.
Does EzRaider Come in Different Models?
We are offering three different models: the EZRaider LW, EZRaider HD4 and Ezraider HD2. In addition, there are two types carts that design to fits the EZRaider, one is none electric cart (CART) and the other one is a motorized electric cart (HD-Cart).
What Does the names LW and HD Signify?
LW = lightweight
HD = heavy duty
GENERAL SPECIFICATIONS
HOW MUCH DOES THE EZRAIDER WEIGH?
Specs for the different models can be found on the product page >>
WHAT IS EZRAIDER'S MAXIMUM SPEED?
EZRAIDER can travel at a speed of 45 km-h/ 28 MPH , subject to local regulations.
WHAT RANGE DOES IT HAVE?
Depending on the model, EZRAIDER can travel up to 80 kilometers / 50 miles. Terrain conditions, payload and driver skill can all effect actual performance.
HOW LONG DOES THE BATTERY LAST?
The relevant measure of battery performance in an electric vehicle is range.
CAN EZRAIDER TRAVEL IN THE RAIN?
Yes, EZRAIDER designed for driving in the rain, subject to road conditions. It should not be driven in water deeper than 15 cm / 6″ (half of the wheel height).
HOW DOES THE EZRAIDER DIFFER FROM A STANDARD ATV OR SIDE BY SIDE VEHICLE?
EZRaider is a small, lightweight, four wheel electric vehicle that provides safe and easy personal mobility in both urban and off road conditions. Its patent protected suspension system together with a low center of gravity give it unparalleled safety and stability.
CAN I DRIVE EZRAIDER BOTH IN THE CITY AND OFF ROAD?
Yes , EZRaider is a fully collapsible mobility solution. An individual user can easily fold the vehicle and stow it in a private station wagon.
HOW LONG DOES IT TAKE TO CHARGE THE BATTERY?
Charge time for the EZRaider battery is 3 to 5 hours, depending on the model.
DO YOU HAVE TO REMOVE THE BATTERY TO CHARGE IT?
No, the battery does not have to be removed. There is external socket to connect the charger.
HOW OLD MUST BE TO DRIVE THE EZRAIDER?
Minimum driving age is subject to local regulations.
IS A HELMET REQUIRED FOR DRIVING THE EZRAIDER?
The use of a helmet us subject to local regulation. To ensure maximum safety, the company encourages its users to wear a helmet whenever driving.
IS EZRAIDER SUITED TO DRIVING ON PAVED ROADS?
Road use us subject to local regulations.
WHERE AND HOW SHOULD I STORE MY EZRAIDER?
EZRaider’s small size and light weight make it suitable for a variety of storage solutions. Its collapsible structure means it can fit into unconventional spaces.
CAN EZRAIDER BE PARKED ON THE STREET?
Like any vehicle, EZRaider can be parked on the street, at the sole responsibility of the owner.
CAN I INSTALL A GPS DEVICE ON THE EZRAIDER TO LOCATE THE VEHICLE AND PREVENT THEFT?
Yes. You can install a GPS device on the vehicle. Please consult your local EZRaider distributor. For the warrantee to remain in effect the device must be installed by an authorized professional.
WHY IS IT SO EXPENSIVE?
The EZRaider is the result of meticulous planning and innovative design using the highest quality materials available. The result is a unique vehicle, in a class of its own.
CAN I BUY IT IN MONTHLY INSTALLMENTS?
To discuss payment terms, contact your local EZRaider dealership.
WHAT COLORS CAN I CHOOSE FROM?
The EZRaider is available in green or black.
WHAT IS THE DELIVERY TIME FOR THE EZRAIDER I PURCHASED?
To ascertain delivery times, consult your local EZRaider dealership.
Can I carry another Passenger on my EzRaider
Carrying passengers is subject to local regulations.
Must I Purchase Insurance for my EzRaider
Insurance requirements are subject to local regulations.
MAINTAINANCE
HOW CAN I ACCESS THE EZRAIDER USER MANUAL?
User manual is attached to each EZRaider and provided to each purchaser.
Download the user manual →
HOW OFTEN MUST I CARRY OUT ROUTINE MAINTENANCE ON MY EZRAIDER?
For maintenance instructions, please consult the user manual.
WHERE CAN I SERVICE MY EZRAIDER?
To view a list of authorized service centers near you, contact your local EZRaider dealer.
DO I NEED A YEARLY VEHICLE INSPECTION FOR MY EZRAIDER?
Vehicle inspection requirements are subject to local regulation.
CAN I CONDUCT ROUTINE MAINTENANCE ON MY EZRAIDER BY MYSELF?
An outstanding feature of the EZRaider is simplicity of design. Its engineering is intuitive and accessible, so that you can easily identify and locate any problems that arise. In most cases you can carry out basic maintenance functions by yourself. Repairs to the mechanical, electrical and steering systems must be made by an authorized professional.
WHAT IS THE RECOMMENDED AIR PRESSURE FOR TIRES ON THE EZRAIDER?
The user manual features air pressure tables suited to different terrain conditions.
I HAVE A TECHNICAL QUESTION ABOUT MY EZRAIDER. WHO CAN I ASK?
CAN I WASH MY EZRAIDER?
Clean your vehicle in accordance with instructions in the user manual.
Do not wash the upper part of the vehicle where the control switch located, clean the upper part with a damp cloth or disposable wipes.
The rest of the vehicle can be washed with water using a high-pressure washer from a distance of at least one and a half meters.
I WASHED MY VEHICLE AND THE THROTTLE DOESN'T RESPOND?
Dry the throttle with high pressure air.
I AM RIDING OFF ROAD AND MY BATTERY IS RUNNING OUT. WHAT SHOULD I DO?
The best way to conserve the battery is to ride at low speed, easy on the throttle.
WARRANTY
I PURCHASED AN EZRAIDER. WHAT IS THE WARRANTY PERIOD?
Your warranty is in force for a period of 12 months from delivery, please contact your local dealer for more info.
HOW CAN A FIX MY VEHICLE UNDER THE TERMS OF THE WARRANTY?
Take your EZRaider to an authorized service center. A professional will examine the vehicle and determine whether the repair is covered by the warranty.
DOES THE WARRANTY REMAIN IN FORCE IF I SELL MY EZRAIDER?
Yes, as long as you sell it within 12 months of the original purchase.
DOES THE WARRANTY INCLUDE TRANSPORTING THE VEHICLE TO AND FROM THE SERVICE CENTER?
No, you must bring the vehicle to the service center by yourself.
ACCESSORIES
IS THERE A SPARE BATTERY? CAN I REPLACE IT BY MYSELF?
You cannot replace the battery by yourself. Opening the battery compartment is dangerous and will void your warranty.
I WANT TO INSTALL ADDITIONAL ACCESSORIES ON THE EZRAIDER I PURCHASED. IS IT POSSIBLE?
Consult with a qualified professional. The company does not install accessories (beside the accessories on our list), and the warranty does not cover them. Any damage incurred by the vehicle during the installment of accessories may void the warranty.
WHERE CAN I INSTALL A CHILD SEAT?
Please consult your authorized EZRaider dealership.
CAN I PURCHASE SPARE PARTS DIRECTLY FROM EZRAIDER?
Yes. For the warranty to remain in force, you must purchase only original parts from the authorized dealer who sold you the vehicle, or from an authorized service center.
